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This library collects tested delivery styles and service components that improve information flows, knowledge transfer and horizontal collaboration across local governments. It helps public services and teams to develop joined-up approaches with key stakeholders and agencies in order to tackle complex social issues. The patterns have been co-design and tested with practitioners, public services and agencies across the London Borough of Barking and Dagenham and have the potential to trigger change in any local government.
Developing
joined up approaches
in local governments
Give or get access to citizens' data
Orient practitioners as they navigate the local offer
Provide information about a service
Redirect a case to a more appropriate service
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