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GIVE OR GET ACCESS TO CITIZENS' DATA

Risk Alert

Risk alerts update practitioners with real time notifications on citizens at risk, so they can act accordingly and support vulnerable people better. They are provided by the Council to enable practitioners to act appropriately in moments of heightened risk.

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When to use

Use this pattern when it is important for practitioners to receive any information on citizens urgently and in real time in order to act quicker and better.

Impact

  • Enable practitioners to act faster and more appropriately to support citizens by empowering them with information

  • Create a joined up approach between agencies by sharing information and enabling shared responsibility of the best outcomes for citizens

How to use

Articulate why it is important for practitioners to receive real time information on citizens at risk.

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Understand when and in what situations it is important for them to receive risk alerts.

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Write down what information would need to be shared to understand from where this information will need to be gathered.

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Create use cases with this information to justify the need for receiving risk alerts.

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Contact the Insight and Innovation Hub to request for risk alerts.

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Use this template -coming soon- to articulate the need for risk alerts.

Examples

Primary schools are using risk alerts to be notified when their children and their families are under any serious threat or are working with public services.

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Check the case study here

Related patterns

- Filtered User Profile

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